Part 1:
Definition of a Dynamic Sales Team?
The Sense of Direction – A Sense of Belonging – A
Sense of Identity
1)
Vision – Values – Sales
Culture
Part 2:
Teams and Organizational Cultures
Power Culture – Role Culture – Task Culture –
People Culture – Sales Culture
Part 3:
The Definition of Professional Selling
Defining – Understanding – Knowing
what it takes to be a Professional
Part 4:
Paradigm Shift into the Professional Selling
Arena
Mindset Change – Attitudinal Realignment –
Formation of the winning habits in
professional selling
Part 5:
The Process of Sales Enlightenment
Sales Re-skilling - Re-engineering of overall
selling skills
Part 6:
Objections Signifies Interest
1) Revealing – Reframing – Realizing
2) Appreciating that there are solutions to every objection
Part 7:
Fully armed with several closing
techniques
Part 8:
Team Composition
Project Teams – Inherited Teams – Team Role
Indicators
Part 9:
Team Development
1) Forming – Storming – Norming – Performing
2) Atmosphere – Discussion Content – Group
Objectives – Communications – Handling Conflict – Decision Making – Criticism
– Expression of Personal Feelings – Task Achievement – Leadership –
Group Sensitivity & Review
Part 10
Brainstorming on 88 Sales Strategies
Part 11:
Conflict
1) Effective
relationship at work
2) Distinguishing between healthy and unhealthy conflict
3) Being able to assess the personal and organizational cost of conflict
4) Being aware of the importance of feedback in handling conflict
situations
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Part 12:
Team Working Trends
Less directive – more guiding – more enabling
Part 13:
17 Powerful Laws in Building a Team of Sales
Warriors
1) Step by step encompassing all the requisite laws
2) Commitment to live by such laws
3) Relating such laws to the formation of a power sales culture
Part 14:
The
Qualities of a Sales Leader
1)
Reflecting –
Appreciating – Formulating of Qualities to move ahead
2) Accepting challenges and embracing
changes
Part 15:
Leadership
Qualities of a Sales Samurai
1) The Way of the Samurai in relation to
professional selling
2) From Learning - Leading – to Action
Part 16:
How to
Become a Powerful Sales Master
1) Self-audit of behavior and plans
2) Winning steps to embrace towards transforming into a sales
master
Part 17:
Ethics of
the Sales Warrior
Ethics breeds discipline – Discipline empower performance
Part 18:
The
Miracles of Sales Management
1) Miracles achieved through manifestation of ideas for
leveraging
2) How to leverage and achieve more sales
Part 19:
Teaming up for a Sales Revolution
1) From Evolution to Revolution
2) Opportunity and circumstances allow success
multiplication
Part 20:
Commitment to Higher Performance!!!


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TRAINER’S PROFILE

William Leon Chua PhD
William Leon Chua PhD is a multi-industrial practitioner, and having worked in numerous industries including Manufactories, Financial Services, Hospitality, Construction, & FMCG wherein he was designated in various positions inter-alia Branch Manager, Agency Manager, Business Development Manager, Regional Marketing & Sales Manager, Branches Operations Manager, Group HR & Training Manager, Group Marketing Manager, General Manager, CEO; he has acquired a wide spectrum of experience, knowledge & skills.
He was a member of the Malaysia Association of Professional Speakers (MAPS), was a panel trainer for the Malaysia Institute of Management (MIM) and the Malaysia Insurance Institute (MII).
He is a registered HRDC (on a full-time basis) professional trainer since year 1999.
Knowledge-supplemented with his academic pursuits & achievements such as Diploma in Sales Management, Diploma in Human Resource Management, Diploma in Business & Management, BA major in Psychology, PhD in Organizational Behavior and boosted with more than 20 years of research work (and continuing); he has empowered his capability in facilitating realistic strategic thinking down-to-earth seminars to meet his clients’ core prerequisites on staff developmental needs, and providing business consultation.
Complemented with his volumes of multi-style approach in facilitating seminars & workshops, he has been able to deliver captivating seminars (particularly sales motivation) with greater impact in a most pragmatic yet entertaining & humorous manner.
As the Chairman & Chief Instructor of a Martial Arts Association for 9 years, he has other than mostly teaching self-defense & combative techniques, additionally focused on imparting knowledge on personal development, leadership & philosophies directly and indirectly to more than 2,000 of his disciples across West Malaysia.
He has also produced 2 astounding motivational training videos; one on personal development, leadership, teamwork and the other on the kung-fu of business management.
His fields of corporate training among many other soft skills programs include: a wide range of Leadership Development Skills Programs, Sales Motivation, Professional Selling & Negotiation Skills, Sales Psychology, a series of Teambuilding-Teambonding Action-packed in-door/out-door training, Interpersonal & Communication Skills, Corporate Ethics & Discipline, Sun Tzu Art of War in Strategic Marketing, , a wide range of Customer Service Programs, Public Speaking Skills, Mind-set Change, Personal Development, Managing-Up your Boss, Time Mastery & Goals Getting, Creative Thinking & Problem Solving, The Six Thinking Hats, Confidence & Power in Dealing with People, Stress Management, Security Management, Telephonic Skills, Grooming & Personality Enhancement etc. To-date, he has facilitated a myriad of corporate training programs whether in a classroom setting or as a key-note speaker in conventions both locally in Malaysia and abroad.
To-date, he has conducted training to more than 500 companies, some of which are: Farmchochem, Eli Lili, Eisai, Pathlab, Bioclear, Healthtronics, Pantai Medical Center, ING Insurance, Cerebros, TA Investment, TQS Enterprise, The Edge Communications, UCB Pharma, Unisem, VIA Communication Network, RHB Bank, RHB Unit Trust, Alliance Bank, Asia Life, American Home Assurance, Amanah Saham Sarawak, Chartered Bank, Hong Leong Bank, Hong Leong Unit Trust, Wing Tiek Holdings, Mitsui Sumitomo, Amassurance, Techdos, PBDS, Toyota, Honda, Brother International, Basis Bay, Blue Scope Steel, BTV Productions, Betamek Electronics, Affin Bank, Boilercare, Miri Port Authority, Bintulu Port Authority, Paramount Property Development, ISL Services, Infiniti Medical, IOI Loders Croklaan Oils, SPC Industries, SNC Consolidated, Syntronic, Synergy Worldwide, P & O Global, PGF Insulation, Innosabah Securities, Jashin Cabins, SkyNet Worldwide, Sime Darby Travel, Top Glove, Epcos, Tashin Steel, Eliston Engineering, Exxon Mobil, , Techdos, Tekla, Total Oil Malaysia, TH Properties, KDU, Nottingham University, KDU, Nottingham University, TT Engineering & Manufacturing and many more.
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