Non-Technical CPD Training for

The Life & General Insurance Agents

Success in insurance isn't about technical knowledge - it's about building trust, communication, and relationships. Our soft skills courses empower agents to enhance client interactions, close more deals, and grow their professional reputation. 

A Series of Premium Development Programs for the Life & General Insurance Agents

1

§ The Productive Selling System for the General Insurance Agents

2

§ Sales Psychology & Linguistic Skills for Insurance Agents

3

§ Image Management, Communication & Interpersonal Skills for 

   Insurance Agents

4

§ Leadership & Organizational Skills for Insurance Agents

5

§ Time Management & Productivity for Insurance Agents

6

§ Sales Motivation for Insurance Agents

All programs are customized for the development and enhancement of General Insurance Agents in Malaysia

BRIEF PROFILE OF DR. WILLIAM LEON CHUA. 

Dr. William Leon Chua PhD, is the Founder, Chief Trainer and Principal Consultant of DRC Management & Training PLT. He is a sought-after management consultant; and compelling corporate trainer & motivator on Leadership Empowerment, Strategic Management, Teambuilding, Inter-personal & Communication skills, Strategic Marketing, Professional Selling Skills, Customer Service, Sun Tzu Art of War, Corporate Ethics, Mind-set Change, TQM, and High Performance Management etc. He speaks to audiences in Malaysia, around the Asia-Pacific Region, and occasionally in Europe.

He was a member of the Malaysia Association of Professional Speakers (MAPS) & the Malaysia Institute of Management (MIM) and a registered corporate trainer with the Human Resource Development Federation of Malaysia (HRDF).

Academically - he has acquired a Diploma in Sales Management from IMM, a Diploma in Business & Management from Swansea, a BA majoring in Psychology from University of Hawaii, a MBA and a PhD in Organizational Behavior from IUKL.

Working Experience - With his more than 30 years of multi-industrial experience complemented with his 20 years as a professional corporate trainer, he has amassed volumes of skills and ideas. He is more than a lecturer, he is a corporate trainer qualified with years of in-depth multi-industrial experience. During this 2-day program he will impart 30 years of his research and invaluable experiences on the subject matter to the participants. 

All in all, he has provided corporate training to more than 700 companies ranging from manufactories, universities, hotels, wholesalers……to banks and insurance companies etc.

His approach to facilitating seminars is – research-based & up-to-date informative, entertaining, highly motivating and at the same time, serious in approach to ensure that learning is effectively projected into action and results.

 Informative and Captivating Sessions have been facilitated across the country