DAY 1 - 09.00 am -
05.00 pm
01) Leader-shift
in Professional
Selling
02) Mechanics
of the Organized
Sales Presentation (OSP) Model
03) Psychologically
Laying the Path that Leads to the Close
04) Identifying & Sell to
the
Different Customer Personalities (All
in 14 Types)
05) Building
Quick Rapport &
Reducing Relationship Tension
06) Uplifting the Task Tension &
Building up the
Desire to Buy!
07) Psychological Keys That Will
Open The Doors to
More Sales
08) 12 Selling Tips Using Basic
Psychology
09) 17 Ways to Use the New
Psychology of Sales
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DAY
2 - 09.00 am - 05.00 pm
10) Handling & Neutralizing
Objections
11) Learn more than 12 Sales-
Linguistic
Techniques (SLT) to
Boost your
Sales
12) Using a Myriad of Questions for
Leverage
& Control, leading to the
Close
13) Learn how to Apply more than
one
Closing Technique to Secure
the
Deal (There are more than
30 such techniques)
14) Learn more than 15 Powerful
Negotiating
Techniques
15) Tactical Approach in Preventing
Cancellations
16) Booster – Sales
Motivation!!!
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TRAINER’S PROFILE

William Leon Chua PhD, is the Founder, Chief Trainer
and Principal Consultant of DRC Management & Training PLT. He is a
sought-after management consultant and compelling corporate trainer &
motivator on Neuro-Linguistic Skills, Sales Psychology, Sales Motivation,
Professional Selling Skills, Time & Territory Management in Selling,
Leadership Empowerment, Strategic Management, Teambuilding, Interpersonal
& Communication skills, Strategic Marketing, Customer Service, Sun Tzu
Art of War, Corporate Ethics, Mindset Change, TQM, and High-Performance
Management etc. He speaks to audiences in around the Asia-Pacific Region, and
occasionally in Europe.
He was a member of the Malaysia
Association of Professional Speakers (MAPS) & the Malaysia Institute
of Management (MIM) and he is a registered corporate trainer with the
Human Resource Development Corporation of Malaysia (HRDC) since 1999.
Academically, he has acquired a Diploma in
Sales Management, a Diploma in Business & Management, a BA major in
Psychology and a PhD in Organizational Behaviour.
Working Experience - With his more than 30
years of multi-industrial experiences complemented with his years as a
professional corporate trainer, he has amassed volumes of skills, strategies,
techniques, and ideas. He is more than a lecturer; he is a corporate trainer
qualified with years of in-depth multi-industrial experiences.
During this 1-day program he
will impart more than 30 years of his research and invaluable training
experiences on the subject matter to the participants. All in all, he has
provided corporate training to more than 700 companies ranging from various
manufacturers, universities, hotels, time-share companies, wholesale
companies, housing developers, forwarders, pharmaceutical companies, MLM
companies, fund management companies, banks and insurance companies etc. both
locally in Malaysia and abroad. His approach in facilitating seminars is
expounded with years of hands-on experience, research-based & is
up-to-date informative as well as edu-taining, highly motivating and at the
same time pragmatic to ensure that learning is effectively projected into
action and results. He has to-date directed & produced 2 astounding
motivational training videos: (1) Manifestation & Transformation (2) The
Kung-Fu of Business Management.
His fields of expertise on
corporate training among many other soft skills programs include:
(1) a wide range of
Leadership Development Skills Programs,
(2) a series of Corporate
Teambuilding & Team-bonding,
(3) Interpersonal &
Communication Skills,
(4) Corporate Ethics &
Discipline,
(5) Sun Tzu Art of War in
Strategic Marketing,
(6) Professional Selling
& Negotiation Skills,
(7) Sales Motivation,
(8) Sales Psychology,
(9) The Sales Samurai,
(10) a wide range of
Customer Service Programs,
(11) Public Speaking
Skills,
(12) Mind-set Change,
(13) Personal Development,
(14) Time Mastery &
Goals Getting,
(15) Creative Thinking
& Problem Solving,
(16) The Six Thinking
Hats,
(17) Confidence &
Power in Dealing with People,
(18) Stress Management,
(19) Security Management,
(20) Telephonic Skills,
(21) Grooming &
Personality Enhancement etc.
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