DAY 1
PART 1: Face-off
with Reality
1. Assess the
Marketing, Sales & Service Equation in your Company.
2. The
Awakening: ‘Reviewing mistakes & cases where good ideas have fallen to
ignorance’
PART 2 : The Primary
Mechanics of Marketing
1. Evolution
of the Marketing Concept
2. The
Marketing Concept
3. Marketing
Environment
4. The Forces
in Marketing Environment
5. Marketing
Mix Variables (The 4Ps)
6. Product
& Price Variable
7. Distribution
& Promotion Variable
8. Product
Orientation
9. Marketing
& Sales Orientation
10. Value
Driven Marketing
PART 3: Understanding the
Matrix of Marketing & Sales Paradigms
1. Moving from
a ‘Fixed Marketing & Sales Mind-set to a ‘Growth Mind-set’
2. Review your
Marketing Strategies & Sales Activities (It’s time to top up with new
ideas, skills & techniques, and unlearn old & existing ones that is
not effective).
3. Projecting
into an ‘Innovative & Creative Marketing & Sales Mind-set’
4. Wisdom
Quotes to Guide Strategic Marketing (To create a shift of paradigm in
marketing & sales)
PART 4: Marketing Cycle
1. Market
Research, Product Development, Promotion, Sales, Distribution, Customer
Feedback, Analysis, Adjustment
PART 5: Key Aspects of Marketing
· Understanding
Needs: Figure out what your customers need are.
· Creating
Value: Develop products/services that fulfil these needs.
· Communicating
Value: Advertise benefits effectively.
· Delivering
Value: Ensure promised value through quality & service.
· Building
Relationships: Foster customer loyalty and satisfaction.
· Adapting to
Changes: Stay flexible and adjust strategies based on market shifts.
· Plan
Smart: Set goals, pick your target audience, and use your resources
wisely.
· Ethical
Considerations: Sustain honesty, customer privacy, and product safety.
PART 6: Re-engineering
Strategic Marketing
1. S.E.R.V.E your
Strategic Marketing Plan
2. Review how
S.L.E.P.T affect your Business
3. S.W.O.T your
Company's Position
4. Be S.M.A.R.T.E.R in
your Business Management Approach
5. Development of
Contingency Plans
6. Adjusting the
Marketing & Sales Equilibrium with Customer Service Excellence
7. Marketing Strategy
Vs Marketing Plan
PART 7: Adopting the
Concepts & Philosophies of Strategic Combative Marketing
1. Leadership: Understand
the Principle-cantered Qualities of Marketing & Sales Leaders.
2. Waging War: Setting a combative marketing culture –
Monitor & destroy the competition – How to be highly aggressive in your defence
system – Identifying opportunities – both current & future – Assessing
and re-structuring resources – View globalization and the changing marketing
trends – be futuristic!
3. Laying
Impeccable Plans: Deriving the strategies of war plans & relate
it to business plans.
4. The Use
of Information: Reviewing your business direction in tandem with
pertinent information.
5. Attack by Stratagem: Conserve energy for focus and
impact – Manoeuvre for territorial advantages – Implementing the 5-R Concept
(Recover – Review – Recoup – Re-engineer – Re-establish).
6. Weak & Strong Points: Identify your strength
and weaknesses – Identify your competitors’ strength and weaknesses – Timing
your attack on the competitors’ ignorance and weaknesses.
7. Army on
the March: Strike the right balance between attack and support
8. Terrain: Study the market terrain – micro & macro
environmental
analysis – Implement ways to
manage the market terrain to your advantage
9. Attack by Fire: Launching strategic initiatives or
campaigns that are designed to disrupt the competition and gain a
competitive advantage. For example, the principles of deception, surprise, and
confusion can be used to create marketing campaigns that are fast, unexpected and
hard to anticipate by competitors.
10. Maintaining a Winning Position: Laying the
Foundation to continuously reinforce your Marketing & Sales Strengths –
Applying the ‘how to’ approach in maintaining victory.9 Types of Marketing
to Promote your Business
DAY 2
PART 8: Eight Marketing
Approach to Promote & Increase your Business
1. Content
marketing – Content marketing is an effective inbound
marketing strategy that educates and engages customers by helping them
find information about your products, brand, or industry online. Examples of
content marketing include: Blogs, Videos, Social media posts, E-guides.
2. Social
media marketing – This includes Face book, LinkedIn, TikTok,
Instagram, Telegram, Messenger.
3. Influencer
Marketing – Because influencers are thought leaders in their industries, they have
gained a level of trust many businesses never will, so their followers are
likely to listen to product recommendations. As a result, influencer
marketing can help your brand earn more exposure, boost brand awareness, and
increase sales.
4. Search
Engine Marketing – Search engine marketing (SEM) includes all types of marketing that use
search engines like Google as their marketing tool. Search engine marketing
typically encompasses 2 digital marketing strategies.
5. E-Mail
Marketing – Many companies use email marketing because
it’s highly effective. Email marketing requires marketers to send emails to
customers and prospects to increase sales and help customers through the
sales funnel easily. With high conversion rates come high returns.
6. Public
Relation – Public relations (PR) is a type of marketing that can help build your
business reputation in the media.
7. Print
Marketing – Print marketing is the use of print media to generate brand awareness
about your company. Print marketing includes advertisements in magazines,
brochures, and billboards
8. TV &
Radio – Television and radio commercials have evolved over time but remain
effective marketing strategies for businesses.
PART 9: The Matrix of
Leadership in Marketing & Sales Team Management
1. Qualities of a
Marketing & Sales Leader
2. Strategic Sales
Management with P.O.S.T.D.C
3. Facilitating
Effective Sales Meeting
4. Brainstorming
Techniques for Cultivating & Structuring Marketing & Sales Strategies
5. The Mechanics of
Strategic Sales Management
PART 10: The Mechanics of
Professional Selling Skills
1. Reviewing &
Reinforcing 88 Sales Strategies
2. Redefining your
Sales Team Professional Sales Attitude
3. Redefining your
employees Communication & Interpersonal Skills
4. Adapting to the
‘Organized Sales Presentation’ Approach
PART 11: Demographics – Customer Focus
Selling
1. Age
Groups: Different age groups have different concerns & different health
issues
2. Characters
& Personalities: Understanding the different customer types &
the ability to interact and convince them.
3. Customers’
Knowledge & Awareness: Customers know what they need or think they
do. To serve & sell to them requires comprehensive product knowledge.
4. Linguistic
Skills: The linguistic skills refer to the having efficiency in the grammar,
structure, phonology, semantics, etc. of one or more languages. It means to
have a stronger grip over the listening, speaking, reading, and writing parts
of the language. Effective communication can provide an additional winning
edge.
PART 12: Reinforce
Inter-Departmental Teamwork for Better Cooperation & Coordination
1.
Teaming Activities for simulation
PART 13
1.
Begin to Redesign your Strategic Marketing Plan –
Right Now!
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