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FOREWORD
This program reveals
to you the key to success in all your dealings with people regardless whether
they are personal, business or social. It also teaches and explains to you
the basic principles behind human behavior so you can work with
human nature and not against it – to get what you want, whether cooperation from your staffs, an order from a prospect, handling a customer, good will
from a neighbor or encouragement from your peers. The practical methods and
the tested techniques applied with this program have proven their worth in
the lives of many people. This program also gives you everything
you need to add the power to your interpersonal relationships that will bring
you greater success and happiness in your personal, social and business life.
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PROGRAM
COURSE OUTLINE
A)
Making Human Nature Work For You
01. Your
Key To Success & Happiness
02. How
To Use Basic Secrets For Influencing Others
03. How
To Cash In On Your Hidden Assets
B) How To Control The Actions &
Attitudes Of Others
01. How
To Control The Actions & Attitudes Of Others
02. How
You Can Create A Good Impression On Other People.
C) The
Techniques For Making & Keeping Friends
01. How To Use Three Big
Secrets For Attracting People
02. How To Make the Other
Person Feel Friendly - Instantly
D) How
Effective Speaking Techniques Can Help You To Succeed
01. How
You Can Develop Skills In Using Words
02. How
To Use Techniques That The Supreme Court Justice Called ‘White Magic’
03. How
To Get Others To See Things Your Way Quickly
E) How
To Manage People Successfully
01. How
To Get 100% Cooperation and Increase Your Brain Power
02. How
To Use Your Miracle Power In Human Relations
03. How
To Criticize Without Offending Them
F) Your
Human Relations Workbook
01.
A
Simple, Effective Plan Of Action that Will Bring You Success
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TRAINER’S PROFILE
Dr. William Leon
Chua PhD, is the Founder, Chief Trainer and
Principal Consultant of DRC Management & Training PLT. He is a
sought-after management consultant; and compelling corporate trainer &
motivator on Leadership Empowerment, Strategic Management, Teambuilding,
Inter-personal & Communication skills, Strategic Marketing, Professional
Selling Skills, Customer Service, Sun Tzu Art of War, Corporate Ethics,
Mind-set Change, TQM, and High Performance Management etc.
He
speaks to audiences in Malaysia, around the Asia-Pacific Region, and
occasionally in Europe.
He
was a member of the Malaysia Association of Professional Speakers (MAPS)
& the Malaysia Institute of Management (MIM) and a registered corporate
trainer with the Human Resource Development Federation of Malaysia (HRDF).
Academically - he has acquired a Diploma in Sales Management from IMM, a
Diploma in Business & Management from Swansea, a BA majoring in
Psychology from University of Hawaii, a MBA and a PhD in Organizational
Behavior from IUKL.
Working
Experience - With his more than 30 years of multi-industrial experience
complemented with his 20 years as a professional corporate trainer, he has
amassed volumes of skills and ideas. He is more than a lecturer, he is a
corporate trainer qualified with years of in-depth multi-industrial
experience.
During
this 2-day program he will impart 30 years of his research and invaluable
experiences on the subject matter to the participants.
All in all, he has provided corporate training to more than 700 companies
ranging from manufactories, universities, pharmacies, housing developers, hotels,
wholesalers……to banks and insurance companies etc.
His
approach to facilitating seminars is – research-based & up-to-date
informative, entertaining, highly motivating and at the same time, serious in
approach to ensure that learning is effectively projected into action and
results.
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