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FOREWORD
Leadership and
managerial skills form the backbone of any organization’s success. Leadership
is about inspiring a shared vision, guiding a team toward common goals, and
fostering innovation and growth. It requires emotional intelligence,
strategic thinking, and the ability to motivate and empower others.
Meanwhile, managerial skills ensure that the vision is translated into action
through efficient planning, organization, and execution. Together, these
skills create a harmonious balance between vision and practicality, helping
organizations navigate challenges, drive performance, and achieve sustainable
success. Whether leading with purpose or managing with precision, these
skills are essential for shaping the future and making a lasting impact.
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About Consultant cum
Trainer
William Leon Chua PhD, is the Founder, Chief Trainer and Principal Consultant of DRC
Management & Training PLT. He is a sought-after management consultant and
compelling corporate trainer & motivator on Leadership Empowerment,
Managerial & Supervisory Skills, Strategic Management, Teambuilding,
Interpersonal & Communication skills, Strategic Marketing, Professional
Selling Skills, Customer Service, Sun Tzu Art of War, Corporate Ethics,
Mindset Change, TQM, and High-Performance Management etc. He speaks to audiences
in Malaysia, around the Asia-Pacific Region, and occasionally in Europe. He
was a member of the Malaysia Association of Professional Speakers (MAPS)
& the Malaysia Institute of Management (MIM) and a registered corporate
trainer with the Human Resource Development Corporation of Malaysia (HRDC).
Academically, he has acquired a Diploma in Sales Management, a Diploma in
Business & Management, a BA majoring in Psychology and a PhD in
Organizational Behavior. Working Experience - With his more than 30 years of
multi-industrial experiences complemented with his years as a professional
corporate trainer since 1999, he has amassed volumes of skills, techniques,
and ideas. He is more than a lecturer; he is a corporate trainer qualified
with years of in-depth multi-industrial experiences. During this 1-day
program he will impart 30 years of his research and invaluable experiences on
the subject matter to the participants. All in all, he has provided corporate
training to more than 700 companies ranging from various manufacturers, universities,
hotels, time-share companies, wholesale companies, housing developers,
forwarders, pharmaceutical companies, MLM companies, fund management
companies, banks and insurance companies etc. both locally in Malaysia and
abroad. His approach to facilitating seminars is expounded with years of
experience, research-based & is up-to-date informative as well as edutaining,
highly motivating and at the same time pragmatic to ensure that learning is
effectively projected into action and results. He has to-date directed &
produced 2 astounding motivational training videos:
(1) Manifestation & Transformation (2) The Kung-Fu of Business
Management
His fields of expertise on corporate
training among many other soft skills programs include:
(1) a wide range of Leadership Development Skills Programs,
(2) a series of Corporate Teambuilding & Team-bonding,
(3) Interpersonal & Communication Skills,
(4) Corporate Ethics & Discipline,
(5) Sun Tzu Art of War in Strategic Marketing,
(6) Professional Selling & Negotiation Skills,
(7) Sales Motivation,
(8) Sales Psychology,
(9) The Sales Samurai,
(10) a wide range of Customer Service Programs,
(11) Public Speaking Skills,
(12) Mind-set Change,
(13) Personal Development,
(14) Time Mastery & Goals Getting,
(15) Creative Thinking & Problem Solving,
(16) The Six Thinking Hats,
(17) Confidence & Power in Dealing with People,
(18) Stress Management,
(19) Security Management,
(20) Telephonic Skills,
(21) Grooming & Personality Enhancement
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